User, client or consumer?: construction of roles in video interpreting services
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Video-interpreting enables a flow of information between people through a chain of technological human resources. Video interpreting always includes a (qualified) sign language interpreter, who relays a conversation between a Deaf person using sign language and a hearing non-signer by way of a videophone, a studio and eventually a regular telephone if the aprties communicating are at different locations. These entities are also part of an entanglement of legal regulations, political motivations and financial resources that are shaped by as well as shape the organisation of the video interpreting services and the definitions, understandings and roles of the technologies and the involved persons.
En: Shakespeare, T. (2015), Disability Research Today: International Perspectives, pp.219-234.